Multiple products

Userflow allows you to manage multiple products in two different ways:

  • Managed via a single Userflow account
  • Managed via multiple Userflow accounts

Note that having multiple Userflow accounts still only requires one user login, as you can easily switch between accounts in the UI:

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Multiple products via a single Userflow account

The most common case for managing multiple products in a single account, is when your product is the same, but just deployed on multiple subdomains and is all based on the same user database.

Pros

  • Lower cost

Cons

  • Team members who don’t need access to all flows have this access
  • Harder to segment users and related data for analytics
  • Auto-start conditions might be harder to manage

How to manage multiple products on a single account

To manage multiple products on a single account you need to make sure you include the domain in your auto-start conditions to avoid having flows start on the wrong product.

Another thing to be careful with is checklists. Checklists are persistent once started, which means in other to hide the checklist for product a on product b you need to use a temporarily hide condition with current page is not <product B domain> and vice versa for the product B checklist.

Multiple products via separate Userflow accounts

This setup is useful if you have completely separated products, where there’s no shared user base.

Pros

  • Team members only have access to their specific product’s data
  • Users are segmented by product, making it easier to analyze data
  • Auto-start conditions are easier to manage - it’s impossible to accidentally show the wrong flow in the wrong product

Cons

  • Higher cost. With the Enterprise package, extra accounts do not increase cost linearly though.

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