Userflow lets you build highly customized and dynamic flows.
It's so much more than boring product tours with Next, Next, Next buttons.
Flows that would previously take weeks of developer time, can now be built by anyone in just minutes with Userflow’s intuitive Flow Builder.
Point and click. Drag and drop. No technical skills required.
Our proprietary element selection algorithm can identify elements in your app based on simple text.
Easily preview and live-edit your flows in draft mode before publishing to your users.
Installing Userflow.js is quick and simple. Just copy-paste the installation code into your app, and you're ready to go.
Userflow.js is ultra light-weight and has a 5-10x smaller footprint than comparable solutions.
If your app runs in a browser, it works with Userflow.
Flows work with both Single Page Applications and apps that span multiple pages.
Track events and store user attributes, which can be used to segment and target users.
Onboarding guides, product tours, in-app help guides and feature announcements.
Each step can be a modal, tooltip or speech bubble.
Our rich content editor supports links, images, videos and user attributes.
Strategically place beacons on any element on your page that users should pay attention to.
Based on user criteria, buttons can be hidden or disabled, for example, until a text input is filled in.
If this, then that rules. Perform actions, such as going to the next step, when users click elements or type into a text field.
Get-started checklists work great as the user's anchor during their onboarding experience.
Checklists help tie all your flows together while always informing the user of the next steps to take.
Clicking tasks can start a flow, go to a page or whatever your app needs.
Tasks are automatically marked as completed when the user completes actions that you choose.
Checklists stay active, in the background, while your users are getting familiar with your app.
With the Resource Center, your users can access help resources directly in your app.
It expands to a list of customizable blocks that let users search your existing knowledge base, find and start flows/tours on demand, and more.
Connect your existing knowledge base and let users find articles directly in your app.
The Contact block lets users open your live-chat provider, and see e-email/phone contact details.
Make blocks appear only on certain pages, or only for certain user profiles.
Easily view and report on all of your content and key metrics at a single glance over custom time periods with the Userflow dashboard.
Identify areas in need of improvement, active alerts in need of attention, and impactful wins.
The dashboard has a dedicated section for active alerts that might need your attention.
See the key metrics for each content type and your overall program health at a glance.
Simplify reporting with overall content stats and custom time ranges available right from the dashboard.
Build in-app surveys with contextual questions.
Measure customer satisfaction and collect user feedback.
Analyze responses in aggregate, or dive into individual users' responses.
Show your questions at the perfect time and for the right users, using targeted conditions.
We support multiple question types, providing for a full survey experience.
Show different questions based on previous answers using "if this, then that" rules.
Banners are a direct line to your users. Want to share a quick update, a maintenance notice, or highlight a feature? Use a banner.
Show banners to specific users or on selected pages. It’s all about sending the right message to the right people at the right time.
Add banners at the top, bottom, or embedded within container elements in your app.
Make sure the banner fits your app’s look. Adjust layout, size, and colors.
Link to an app page, open a blog post in a new tab, start a flow, and more.
Keep your users in the loop about new features, fixes, events, and more, all within the resource center.
We track which users have seen each announcement and display a notification badge on the resource center launcher.
You can even highlight important announcements with a popout for added visibility.
An unread counter, displayed directly on your resource center launcher, indicating unread announcements.
Notify users with a notification badge or with a popout. Or not (silently).
Post announcements immediately or schedule them for later.
Enables non-technical team members to set up event trackers directly from our UI, without code.
This is an alternative to asking your developers to instrument your code with track() calls.
Trackers run 100% client-side. We’re not streaming any content or clicks out of the user’s browser.
Since trackers run client-side, we’re able to use sophisticated algorithms for recognizing elements.
Stream tracked events to analytics providers, such as Amplitude or Mixpanel, for advanced analysis.
Userflow matches your company's Production/Staging workflows.
Run multiple environments (e.g. Production and Staging) under the same Userflow account.
Makes it easy to test changes in Staging before publishing to Production.
Track changes in your flows over time. See who did what and when.
Userflow can be customized to make flows and checklists look as if they were a part of your app.
Personalize flows by uploading your own photo or use one of our cartoon avatars.
Choose colors for text, buttons and more. Choose your font family and size.
You can create multiple themes and use them in different flows.
Userflow tracks when users see flows and how they progress through them.
This data can be analyzed directly in Userflow or exported to select analytics partners for integration with the rest of your event tracking.
Analyze your flows' performance with views and completion rates.
Dive into individual users' journeys through your flows.
Tell which step causes the most confusion/indifference and fix the problem.
Using custom user attributes, you can tailor users' onboarding experience to their needs and roles.
Build a flow once, translate just the bits that vary from language to language.
Based on user criteria you set, flows can start e.g. when users sign up, visit a page or activate a feature.
Based on user attributes or user behavior, you can branch users' paths through your flows.
Userflow plays nice with other tools you use.
Userflow-generated events, such as Flow Started and Checklist Task Completed, can be continuously streamed into your product analytics provider.
Try the most-loved user onboarding product on the market,
and see what everyone’s talking about.
No installation required - start building in your own app immediately. The first 14 days are on us.
