Costs less than dropping new users during onboarding
+ No more waiting for your developers to fix onboarding
Monthly billing
Annual billing - save 20%
Startup
$200
per month, billed annually
Unlimited flows
Resource Center
Basic integrations
1 checklist + 10
launchers
3,000 MAUs
3 team members
Pro
$600
per month, billed annually
Everything in Startup
Unlimited content
Surveys/NPS
No-code Event Tracking
Localization
Advanced
integrations
Group profiles/events
10,000 MAUs
5 team members
Enterprise
Chat with us
Everything in Pro
Custom limits
Single sign-on (SSO)
Custom contract
Security questionnaire
Concierge support
Free 14-day trial. No credit card required. No commitment.
Bootstrapping a company? Eligible companies can apply for a limited Userflow plan. Apply
here
You'll be in great company
“We evaluated the top digital adoption platforms, and Userflow had the most bang for the buck. It was
reasonably priced, had excellent UI, and incredibly helpful onboarding and support.”
Jonathan Brink
UX Lead, Streamsets
“Userflow is the most intuitive and well-built onboarding solution in the market. I have evaluated them
all
and can confidently say that you need not look beyond Userflow.”
Arpit Choudhury
Founder, Data-led Academy
“Userflow makes it easy to iterate on onboarding experiments based on data. It's very intuitive to use and
the
customer service is phenomenal!”
Lise Lin
Product Specialist, Fleetcor
Common pricing questions
What counts as an MAU (Monthly Active User)?
A user counts as active in a given month if they visit your app where Userflow is installed. Example: If you have 10,000 users in your database, and 6,000 of them signed into your app within the last month, then you have 6,000 MAUs.
In rare cases, where your users average more than 1,000 events each (less than 1% of our customers reach this), MAUs will be calculated as the total number of events divided by 1,000.
What counts as team member?
A team member is a person with access to your Userflow account. They can build flows, analyze users and manage
settings. Example: If you have 5 team members, you can invite 4 other users to join you.
How many views can my flows and checklists get?
Unlimited!
What happens if I exceed my plan's limits?
If you e.g. want to invite an extra team member, create more flows or environments, then you'll be prompted to
upgrade to the next plan. If you exceed the number of MAUs that's included in your plans, we'll reach out to you
about an upgrade.
Can I pay yearly?
Yes! Just choose yearly billing when entering your card details after your 14-day trial expires. You'll save
20%.
What kind of support do you offer?
Your experience is the most important thing to us! We promise expert-level support via email, live-chat and
occasional video/phone. We answer questions very fast (usually within minutes during business hours), and never
hesitate getting into the machinery to help you.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade at any time, as long as you don't exceed the new plan's
limits.
Do I have to sign a long-term contract?
No. You just pay as you go — month-to-month (or year-to-year if you choose yearly
billing). You can cancel anytime without penalty.
What if I want to cancel?
If you decide that Userflow is not for you, you can easily cancel your account under Settings
-> Billing.
Is Userflow GDPR compliant?
Yes! We're fully GDPR compliant. See our
Privacy regulation overview.
Is Userflow SOC 2 certified?
Yes! We're SOC 2 Type 1 certified, pending SOC 2 Type 2 certification (expected in April 2022). Read more in our Security Overview.
Will my data be private and safe?
Yes! You and your users' data are yours and yours alone. They're safe with us. We do not, and will never, sell
or share this data with anyone else. Our servers are hosted in Google Cloud Platform, and all communication with
our service is encrypted. See also our Security Overview.
Have more questions?
Check our
Help center or
.
Feature comparison
| Startup | Pro | Enterprise | |
|---|---|---|---|
|
Price (annual billing)
|
$200/mo | $600/mo | Chat with us |
|
Price (monthly billing)
|
$250/mo | $750/mo | - |
|
Monthly Active Users (MAUs)
|
3,000 | 10,000 | |
| Content | |||
|
Flows
|
|||
|
Checklists
|
1 | ||
|
Surveys/NPS
|
|||
|
Resource Center
|
1 | ||
|
White-labeled Resource Center
|
|||
|
Launchers/Hotspots
|
10 | ||
|
Flow/checklist views
|
|||
|
No-code Event Trackers
|
1 | ||
|
No Userflow-branding
|
|||
|
Custom CSS
|
|||
| Team | |||
|
Team members
|
3 | 5 | |
|
Team access control
|
|||
|
Single sign-on (SSO)
|
|||
| Features | |||
|
Environments
|
2 | 3 | |
|
Custom theming
|
|||
|
Custom user attributes
|
|||
|
Custom events
|
|||
|
User profiles with activity feed
|
|||
|
Automatic, segmented flow triggering
|
|||
|
Version history
|
|||
|
Group profiles and events
|
|||
|
Localization
|
|||
| Integrations | |||
|
REST API
|
|||
|
API rate limit (requests/min)
|
500 | 1,000 | |
|
Webhooks
|
|||
|
Zapier integration
|
|||
|
Mixpanel integration
|
|||
|
Amplitude integration
|
|||
|
Segment integration
|
|||
|
HubSpot integration
|
|||
| Support & service | |||
|
Live-chat and email support
|
|||
|
Concierge support
|
|||
Non-exhaustive list. Looking for more?
Build your dream onboarding flow today
Free 14-day trial, and it's oh so easy get started!
