A user counts as active in a given month if they visit your app where Userflow is installed. Example: If you have 10,000 users in your database, and 6,000 of them signed into your app within the last month, then you have 6,000 MAUs.
In rare cases, where your users average more than 1,000 events each (less than 1% of our customers reach this), MAUs will be calculated as the total number of events divided by 1,000.
On the Pro plan, you add additional bundles of 5,000 MAUs at $100/mo.
AI Assistant delivers automated answers to your users' questions within your app, leveraging your knowledge base and website, and powered by OpenAI's GPT-4.
Each question/answer pair counts as a "message" in a given month. Each plan comes with a number of AI messages per month included.
You can add additional bundles of 500 messages/mo at $100/mo.
A team member is a person with access to your Userflow account. They can build flows, analyze users and manage settings. Example: If you have 5 team members, you can invite 4 other users to join you.
On the Pro plan, you add additional bundles of 5 team members at $100/mo.
Startup | Pro | Enterprise | |
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Price (annual billing)
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$200/mo | $600/mo | Chat with us |
Price (monthly billing)
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$250/mo | $750/mo | - |
MAUs (Monthly Active Users) included
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3,000 | 10,000 | |
AI messages/mo included
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20 | 100 | |
Content | |||
Flows
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Checklists
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1 | ||
Surveys/NPS
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Resource Center
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1 | ||
White-labeled Resource Center
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Launchers/Hotspots
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10 | ||
Flow/checklist views
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No-code Event Trackers
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1 | ||
No Userflow-branding
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Custom CSS
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Team | |||
Team members
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3 | 5 | |
Unlimited viewers
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Single sign-on (SSO)
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Features | |||
Environments
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2 | 3 | |
Custom theming
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Custom user attributes
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Custom events
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User profiles with activity feed
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Automatic, segmented flow triggering
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Version history
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Company profiles and events
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Localization
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Integrations | |||
REST API
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API rate limit (requests/min)
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500 | 1,000 | |
Webhooks
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Zapier integration
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Mixpanel integration
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Amplitude integration
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Segment integration
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HubSpot integration
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Salesforce integration
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Support & service | |||
Live-chat and email support
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Concierge support
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