Sebastian Seilund

We have now improved our AI Assistant with the ability to Auto-train.

We have extended the capability of our Zendesk integration for the Resource center knowledge base search.

We have improved the export function of our analytics. Now, when you export data from your Analytics, covering flows, checklists, launchers, and banners, you can include all user/group attributes in your CSV file.

Sometimes the AI Assistant's answer just isn't enough, and users may want to reach out to your human support instead.

We have some very exciting news. As announced in a press release today, Userflow has joined forces with Beamer to create an all-in-one growth toolkit.

You can now connect Userflow to your Intercom account, and let Userflow read your Intercom Knowledge Base articles.

We now support CSAT-style rating for the AI Assistant's replies. If enabled, users will see a list of emojis to rate the conversation on a scale from 1 to 5 (can be customized).

We've added an easy way to make small text in the rich content editor:

You can now test auto-start conditions for your flows/checklists directly in the builder, without having to publish them first.

If you use one of our CRM integrations (e.g. Salesforce or HubSpot), you might have noticed that we prefix fields created in the CRM with userflow_user_ or userflow_company_.