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Userflow Updates

Contact human support button for AI Assistant

blog author
Sebastian Seilund

March 5, 2024

Sometimes the AI Assistant's answer just isn't enough, and users may want to reach out to your human support instead.

You can now add a "Contact human support" button in your AI Assistant, which appears after its reply.

The button can be enabled in the resource center builder on the AI Assistant block. Simply switch on Show Contact human support button. Here you can also customize the button text and choose whether your Contact block's Live-Chat, Email or Phone page should be opened.

2 min 33 sec. read

blog single image
Userflow Updates

Contact human support button for AI Assistant

blog author
Sebastian Seilund

March 5, 2024

Sometimes the AI Assistant's answer just isn't enough, and users may want to reach out to your human support instead.

You can now add a "Contact human support" button in your AI Assistant, which appears after its reply.

The button can be enabled in the resource center builder on the AI Assistant block. Simply switch on Show Contact human support button. Here you can also customize the button text and choose whether your Contact block's Live-Chat, Email or Phone page should be opened.

2 min 33 sec. read

Sometimes the AI Assistant's answer just isn't enough, and users may want to reach out to your human support instead.

You can now add a "Contact human support" button in your AI Assistant, which appears after its reply.

The button can be enabled in the resource center builder on the AI Assistant block. Simply switch on Show Contact human support button. Here you can also customize the button text and choose whether your Contact block's Live-Chat, Email or Phone page should be opened.

About the author

Co-Founder of Userflow

Sebastian Seilund is the co-founder and former CEO of Userflow, where he built one of the leading user onboarding platforms for SaaS companies. With experience as a software engineer at Google and having founded multiple successful software companies, including Denmark's first user-friendly accounting software, Sebastian brings deep technical expertise to discussions about product-led growth and user experience.

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