You can now connect Userflow to your Intercom account, and let Userflow read your Intercom Knowledge Base articles.
The articles can be used in 2 places:
- As a source for your AI Assistant. It's typically easier to use Intercom as a direct source instead of using the Web Crawler source. With the Intercom source, you can filter which Intercom sections you want to include.
- In your resource center's knowledge base, Userflow can search directly in your Intercom Knowledge base.
To set it up, go to Settings -> Integrations -> Add integration. Then either add Intercom as an AI Assistant source, or choose it as your Knowledge base provider in the resource center builder.