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Userflow Updates

Freshdesk knowledge base search

blog author
Sebastian Seilund

June 15, 2022

Resource center now supports searching directly in Freshdesk knowledge bases.

Searching directly typically gives better results than the default Google Search option.

To use, simply pick Freshdesk in the Knowledge base provider field in the side panel of your knowledge base block in the resource center builder.

2 min 33 sec. read

blog single image
Userflow Updates

Freshdesk knowledge base search

blog author
Sebastian Seilund

June 15, 2022

Resource center now supports searching directly in Freshdesk knowledge bases.

Searching directly typically gives better results than the default Google Search option.

To use, simply pick Freshdesk in the Knowledge base provider field in the side panel of your knowledge base block in the resource center builder.

2 min 33 sec. read

Resource center now supports searching directly in Freshdesk knowledge bases.

Searching directly typically gives better results than the default Google Search option.

To use, simply pick Freshdesk in the Knowledge base provider field in the side panel of your knowledge base block in the resource center builder.

About the author

Co-Founder of Userflow

Sebastian Seilund is the co-founder and former CEO of Userflow, where he built one of the leading user onboarding platforms for SaaS companies. With experience as a software engineer at Google and having founded multiple successful software companies, including Denmark's first user-friendly accounting software, Sebastian brings deep technical expertise to discussions about product-led growth and user experience.

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