vs.
In a Snapshot:
Userflow vs. Pendo
Kanban-style drag-and-drop builder that is highly intuitive.
Cluttered builder UI with a steep learning curve.
Copy & paste a line of code and set up in minutes.
Requires developers hours of time to complete installation.
More affordable at higher MAU allowances.
Expensive, with costs that rise quickly with higher MAU numbers.
Fully customizable onboarding flows, checklists, and banners.
Limited customization options for in-app guides as well as dashboards.
Lightweight and fast, with instant flow triggers.
Causes slow load times, less reliable, with frequent reconfigurations leading to unexpected downtimes.
Advanced targeting with real-time segmentation, interaction-based triggers, and deep personalization.
Limited segmentation. Flow triggers can be delayed, and targeting is not as precise.
Available for everyone with a Pro plan.
Only available from their Ultimate plan or as an add-on.
Why Teams Choose
Userflow Over Pendo
01
Easier and More Intuitive to Use
Userflow’s builder is designed for speed and ease, while Pendo’s builder is cluttered and hard to master.
Painless Implementation
Copy & paste a script, and you’re live in minutes, whereas Pendo requires a more complex initial setup involving technical resources.
Clear, Intuitive Builder UI
Userflow’s Kanban builder is much easier to use, and you can visualize the whole flow at a glance while creating.
A Truly No-Code Tool
Pendo often requires technical knowledge for its in-app guides, while Userflow offers anyone the ability to quickly build flows.
02
More Affordable & Higher Value Per User
Pendo may offer 500 MAUs for free, but as a jack-of-all-trades tool, they can be quite expensive. Once you’re locked in, your costs can rise significantly higher. Whereas Userflow provides more flexibility at a fraction of the cost.
Better Value per MAU
Starting at $680 per 10,000 MAUs for the comprehensive Pro Plan, Userflow offers great value per MAU compared to Pendo.
More Features for Onboarding
Userflow offers more advanced features like A/B testing, branching, and theme copying for lower level plans compared to Pendo.
More Transparent Pricing
Pendo keeps its pricing schemes under wraps and introduces extra fees, while Userflow clearly tells you what you’ll get from the get go.
03
Superior Customization & Targeting
Pendo’s features are less flexible and less able to do granular targeting, whereas Userflow gives you full control over every aspect of your flows.
Advanced Flow Targeting
Easily trigger flows based on user behavior, UI elements, and real-time engagement.
Fully On-Brand Customization
Unlike Pendo, Userflow gives extensive customization options for your flow templates.
Ability to Branch Flows
Turn your onboarding into a ‘choose your own adventure’ flows with easier branching.
04
Faster & More Reliable Performance
Pendo users report frequent performance issues, including slow load times, unresponsive flows, and long delays in loading analytics. But Userflow won’t leave you hanging.
Instant Flow Triggers
Flows launch the moment users meet conditions without delays on Userflow.
Optimized for Performance
Userflow is super lightweight and runs smoothly without introducing any lag into your app.
No Reconfiguration Hassles
Pendo updates often require reconfigurations, causing downtime and frustration. No such complications for Userflow.
Choose a Faster & Easier Tool. Choose Userflow.
Userflow gives you faster onboarding, better personalization, deeper customization and gives way more bang for your budget.
Try it today and see why top SaaS teams have already made the switch.
50%
less onboarding time and 23% increased app usage
250%
higher conversion rates for users who completed the guided flows
20 hours
saved per week and achieved churn reduction from 30-50% to nearly zero
Joe Stanton,
COO at
"Userflow was incredibly easy to set up and integrate into our app. It’s been a game-changer for improving customer onboarding, helping us turn more free trials into happy customers."
Rocio Lopez Daglio,
Senior PMM at
“Since we started using Userflow, we’ve established a stronger, more direct line of communication with our customers.”
Danish Refai,
Product Manager at
“...a game-changer in empowering our users and reducing friction in their journey.”
