🎉  Userflow joins forces with Beamer to create all-in-one growth toolkit

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Gainsight PX alternative

Userflow is the fastest flow builder on the market.

But alternatives do exist. How does Userflow stack up against Gainsight PX?

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vs.

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Why Userflow is better

  • Better UX - Kanban builder with advanced element selection and triggers.

  • Launchers - Add buttons and icons in your app that can trigger flows.

  • Ability to branch flows (choose your own adventure).

  • AI assistant - Automated answers to your users’ questions within your app.

  • Integrations to HubSpot, Mixpanel, Amplitude, Zapier, and Heap.

  • More fit for purpose - Not focused on another product.

Full feature comparison

Userflow
Gainsight
Pricing
Pricing
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Content
Flows/Tours/Guides
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Onboarding guides, product tours and announcements.

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Resource Center (Self-help widget)
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Lets your users find flows and start them on demand via an embedded self-help widget in your app.

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Checklists
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Onboarding checklists with tasks for users to complete.

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Surveys/NPS - Stand-alone
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Embed a simple survey for e.g. NPS in your app.

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Surveys/NPS - Embedded in Flows
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Embed questions in your flows for in-app surveys, NPS and user research.

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Hotspots
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Place info icons or pulsating beacons in your app to entice your user to interact with it.

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Launchers
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Place buttons/icons that can trigger actions such as going to another page or starting a flow.

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Banners - Top or bottom
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Announce news, features, downtime, or events with a banner in your app.

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Banners - Embedded
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An embedded banner that can be positioned in between, below or above your UI elements

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Builder UX
Point-and-click element selection
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Ability to select elements in your app via simple click, and later intelligently find the same element, even when small changes happen in your app.

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Limited
End-to-End Overview
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Full end-to-end overview of your flow including screenshots of selected elements in your app. No need to navigate into your app to understand a flow.

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Keyboard shortcuts
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Allows you to easily build and edit flows and other content using the keyboard.

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Drag'n'drop
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Ability to move (and duplicate) content blocks between steps.

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Limited
Resource Center (Self-help widget)
Find and start flows on demand
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Lets your users find flows and start them on demand via an embedded self-help widget in your app.

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Embedded checklist
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Live-chat integration
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Knowledge base search
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Contextual/personalized blocks
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Custom action blocks
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Announcements/Release log
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Ability to share news and features releases through notification messages in the resource center

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AI Assistant
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Automated answers to your users’ questions within your app, leveraging your knowledge base and website.

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Environments and Version Control
User data isolated between environments
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Staging users do not pollute production data.

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Publish content to individual environments
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Content can be published to Staging, Production or other environments on demand. You can edit a flow in Staging without taking it offline in Production.

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Version Control and History
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Sophisticated version history. Content changes are made on a draft version. When you publish the changes, the version is frozen, so you can always revert back to it.

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Custom Theming
Basic styling
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Ability to change colors of buttons and fonts

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Advanced theme editor
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Ability to change the look and feel of the content to look exactly like your app.

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Manual CSS
Dynamic theme variations
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Ability to do variations of a main theme based on conditions. E.g. light vs. dark mode

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Users and Tracking
User profiles with activity feed
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Easily inspect individual users and see their attributes and follow along in a live Activity feed.

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Custom user attributes
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Register custom user attributes and use them to personalize your onboarding.

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Custom events
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Track custom events and use them to personalize your onboarding.

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Company profiles and events
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Companies correspond to companies/teams/accounts/tenants in your system. You can store company-level attributes, track events by company and target flows based on company behavior not possible with regular user attributes/events.

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Content Analytics
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Easily inspect each content piece to understand how many views and completions it has.

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A/B test segments
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No-code segmentation of users and companies for A/B testing of content.

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Alerting (Errors/performance)
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Configurable Alert Notifications, for instance, if a flow's views fall below a set limit within a certain timeframe or if its completion rate drops.

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Logic-based flows
Basic auto-start conditions
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Use basic conditions such as user attributes, Current URL and tracked events to trigger flows to auto-start.

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Advanced auto-start conditions (e.g. Element based)
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Use advanced conditions such as "element is present" that does not rely on user attributes or URLs to trigger flows to auto-start.

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Limited
"If this, then that" rules within flows
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Perform actions, such as going to next step, or starting a new flow, when certain things happen in your app.

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Branch flows based on conditions
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Ability to branch flows using "If this, then that" rules

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Snooze flows
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Allow users to snooze flows with a click of a button

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Localization
Multi-language - Ability to translate without duplicating content
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Lets you build content once, and then translate just the bits that vary from language to language. No need for duplicate flows.

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Update translated flow without unpublishing/duplicating
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You can keep your flow in production while working on a translated version.

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Translate images/videos
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Ability to translate images/videos, without duplicating whole flow.

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Right-to-Left (RTL) support
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Ability to translate into languages like Hebrew and Arabic

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Technology Support
Iframes
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Allows you to easily run flows accross apps that uses iframes without installing the javascript snippet in each frame.

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Limited
Shadow DOM
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Allows you to easily run flows accross apps that uses Shadow DOM.

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Electron apps
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Allows you to build onboarding for your electron desktop app

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Integrations
REST API
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Webhooks
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Single Sign-On (SSO)
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Mixpanel integration
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Segment integration
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Amplitude integration
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Heap integration
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Zapier integration
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HubSpot integration
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Salesforce integration
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No-code event tracking
Point-and-click element selection
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Multi-condition tracking
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Detect element presence
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Privacy- and security-friendly
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Support & service
Live-chat and email support
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Concierge support
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